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City of Tulsa Utility Rate Update – October 3, 2022

10/3/2022
This article was archived on 11/27/2022

Beginning in October, certain fixed rate structures on City of Tulsa utility bills are changing.

Rate changes will result in the typical City of Tulsa residential utility bill increasing by about $7/month. Rate changes are due to inflation, supply chain challenges, and increases in contract prices between the City and its vendors.

These changes will be reflected on October bills that are received in November.

Residents received notice about the sewer and stormwater increases in their October utility bill’s City Life newsletter, and will again receive notice, which will also include information about the trash rate increase, in November’s utility bill City Life newsletter.

For residents with questions about their bills, they can contact the City’s Customer Care Center by calling 311, (918) 596-2100, or sending an email to [email protected].

For those who may need assistance paying their bill, there are several ways to get help:

  1. If you find yourself behind on utility payments, you can call 311 to setup payment plan through the automated system so you can make your utility payments on time to avoid any potential service disruptions due to non-payment.
  2. Call 211 for assistance. 2-1-1 has various resources to help individuals and families in need. You can text “HELP” to (877) 836-2111 for help with food, rent, utilities and more. For more information, visit https://csctulsa.org/211eok/.
  3. Utilize the Tulsa Financial Empowerment Center. The City of Tulsa and Goodwill Industries of Tulsa have an entirely free way for anyone to get help managing their finances and get connected to vital resources. To schedule a no-cost appointment with a financial counselor who can help you create a budget, get rid of debt, and stay on top of your finances, visit goodwilltulsa.org/FEC or call (918) 802-7279.

For more information about the increase in utility rates, visit www.cityoftulsa.org/utilities.

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